At Pickles Basket, we are committed to delivering the finest homemade pickles and condiments to our customers. Your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
- Eligibility: To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
- Time Frame: You have 7 calendar days from the date of delivery to initiate a return.
- Non-returnable Items: Perishable goods such as pickles, podis, and snacks cannot be returned once opened. We also do not accept returns for items on sale or promotional offers.
Refunds
- Processing: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment.
- Time Frame: You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at support@picklesbasket.com with details and photographic evidence of the issue.
Shipping
- Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our return policy, please contact us:
Email: support@picklesbasket.com
Phone: +91 8886-89-59-79